To return your
product, you should bring your product to Valley View Office Park, Tower A,
First Floor, Room 4. Alternatively, we recommend you use
a delivery agent if you are not physically returning the product.
We are not
responsible for any product in the delivery process or items delivered to the
& Return Cost:
Please note that a
customer is fully responsible for Shipping, Delivery, and Return costs.
The time to
exchange the product may vary depending on your area of residence or where the
product is being shipped from.
Items Eligible for
Return & Exchange:
Please note that
the return policy only applies to the New Products that we sell. For the Gently
used items, we advise a customer to take time to inspect the product before
leaving the store. In addition, we highly recommend customers to visit our shop
for fitting and a variety of choices in avoidance of size, color, and material
issues. Customers with product size issues are guaranteed an exchange but not a
Return & Refund
To be eligible for
a return & refund, please take note of the following:
Our return policy lasts within 6 days after purchase.
The Items Must be unused and in their original shape and condition
Items are inspected on receipt.
A customer is notified within 3-5 business days if a refund is rejected
If a refund is approved, a refund will be issued within the same period.
A customer Must produce the receipt issued after the purchase.